Starbucks would rather close down stores than keep its open-door policy
Starbucks (SBUX) is making big changes in the name of safety. In lieu of its 2018-era goal to become the “third place” where people hang out, Starbucks has a new “Coffeehouse Code of Conduct.” This policy limits access to stores,
Starbucks’ ‘Open-Door Policy’ Reversal, Explained—Why It Matters
Starbucks, long synonymous with the idea of a "third place" between home and work, has reversed its open-door policy.
Starbucks reverses open-door policy: Buy something or leave
The new code of conduct also bans discrimination or harassment, consumption of alcohol, smoking, drug use, and panhandling in company owned stores.
Starbucks CEO calls reversal of open-door policy 'practical," will close stores if needed
Earlier this month, the 54-year-old company shared plans to implement a Coffeehouse Code of Conduct where only paying customers can sit in-store or use the restroom — a reversal from its practice of letting anyone in the door. Niccol said the change was made due to feedback from customers and employees.
Starbucks says customers have to buy something or leave, reversing open-door policy from 2018
Starbucks says its cafés, patios and bathrooms will be reserved for paying customers going forward, bringing back a "buy something or leave" policy that it removed after a racially charged incident in one of its stores.
Starbucks rolls back open-door policy. What it means for Michigan locations
Starbucks is ending its open-door policy, and will no longer allow use of restrooms or the internet by non-customers.
Buy a drink or get out: Starbucks reverses open-door policy. Here's what's changing
By the end of the month, you'll need to buy something or be with someone buying something if you want to hang out at Starbucks or use the bathroom.
Starbucks is banking on ‘mug hugs’ to get customers to hang around in store longer
As Brian Niccol orchestrates the turnaround of Starbucks, one thing he wants to see is customers enjoying a "mug hug." Niccol coined the phrase on the coffee giant's earnings call this week, which beat Wall Street expectations after it revealed Q1 revenue of $9.
Starbucks announces bittersweet changes coming soon in stores
Starbucks customers should brace for another drastic change. However, shortly after the company revealed its latest sales performance, its CEO doubled down on another major change
Starbucks reverses its open-door policy, requiring people to make a purchase if they want to stay
Starbucks is reversing its open-door policy after almost seven years, now requiring that people make a purchase if they want to hang out at its coffee shops or use its restrooms.
Starbucks' policy change flushes out a debate over public restroom access
Starbucks ended a 7-year-old policy that invited anyone to hang out in its stores or use its restrooms, regardless of whether ...
With Starbucks’ new bathroom policy, America has nowhere left to go
And the people needing to use the facilities aren’t just people out on a shopping trip. They are Uber drivers, Amazon drivers ...
Starbucks barista says his store has a ‘panic button’ behind the counter, but fears it won’t be enough to quell angry customers after open-door policy reversal
Some baristas anticipate an increase in customer altercations due to a new policy requiring an item purchase to use the ...
Starbucks Will Offer Free Refills for Paying Customers… But There’s a Catch
Starbucks is bringing back free refills and a condiment station, but there are few rules to be able to use these services.
Starbucks plans to cut 30% of its menu
Starbucks is planning to cut its food and beverage offerings by 30 per cent over the course of this year to simplify ...