The integration will accelerate the automation of AI agents with seamless data syncing and governance for Regal and Five9 enterprise users Regal's expertise in AI voice for regulated industries and ...

Tool count used to be the consolidation scorecard. In 2026, it's data gravity — and it's dragging CDP vendors toward a reckoning. A marketing team's data stack works a lot like a building's plumbing.

AI is changing CX teams less by eliminating roles outright than by redistributing customer work. AI systems can classify ...

Candidates size up your organization as customers first — long before HR enters the picture. CX leaders should be paying ...

Survey finds 43% bought a product recommended by an AI chatbot in the past 3 months. Creator trust and reviews remain key to converting AI visibility into holiday purchases. NEW YORK--(BUSINESS WIRE)- ...

AI thought leadership exploded faster than successful AI deployments. Here's how to tell practitioners from theorists.

The new plugin lets users create and edit surveys, analyze responses, and surface insights from feedback data, all without leaving ChatGPT SAN MATEO, Calif., August 12, 2026 – SurveyMonkey, the ...

The next phase of Albertsons' AI strategy plays out in inventory systems and quality control, not the shopping interface.

LOS ANGELES, Aug. 12, 2026 (GLOBE NEWSWIRE) -- Artificial intelligence agents are quickly moving from experimentation to everyday business operations. Liferay, a leading provider of Digital Experience ...

Labs by Demandbase data shows generative AI is emerging as one of the fastest-growing sources of B2B referrals — raising the stakes for companies to control their message across a diversified media ...

New enterprise technology research ties measurable AI returns directly to how open and modular a company's systems are.

Custom AI Agents Now Qualify Callers, Route Leads, and Brief Teams Before Every Transfer, Giving Businesses Time Back and Customers a Better Experience ATLANTA, Aug. 12, 2026 /PRNewswire/ -- CallRail, ...