Enforcement of in-store policies often falls to front-line workers. The union that advocates for their interests wants them ...

Starbucks is reversing their open-door policy, now requiring patrons to make a purchase before sitting in their stores or ...

Starbucks updated thier Coffeehouse Code of Conduct across North American locations. The biggest change? No more Open Door ...

Starbucks' new purchase-required policy reverses the open door rule put in place after a store called police on Black men waiting for a meeting.