What is the fastest adopted technology in history? WhatsApp, perhaps? That may once have been true, but the title now belongs ...

Some hotels are experimenting with virtual check-ins, though many guests still prefer in-person service. Major hotel chains like Hilton, Hyatt, and Marriott offer mobile check-in options through their ...

One of the most reliable levers for revenue growth sits early in the guest journey – in how a hotel engages people who have ...