Salesforce acquires AI customer service platform Fin for $3.6B

Salesforce says it wants to use Fin's team and technology to improve Agentforce, its existing enterprise platform that ...

Salesforce to buy AI customer service platform Fin for $3.6 billion to boost agentic offerings

Businesses are accelerating their agentic offerings for enterprises as competition heats up.

Salesforce Makes $3.6B Play for AI Customer Service

Salesforce will buy Fin, formerly Intercom, for about $3.6 billion to expand Agentforce with AI customer service agents and ...
No Jitter

Salesforce delivers WEM for Agentforce Contact Center

A complete WEM suite makes it easier to position Agentforce Contact Center as a replacement for a company using on-prem or ...

Salesforce: Agentforce Is Building A Workforce That Never Sleeps

Salesforce is undervalued as Agentforce turns it into an AI digital labor platform via Slack. Explore growth drivers, ...
Tech Times

Salesforce Acquires Fin for $3.6B: Apex AI Pipeline Resolves Most Tickets Without Humans

Salesforce signed a $3.6B deal June 15 for Fin’s Apex AI pipeline, which the company claims resolves 76% of support tickets ...

Salesforce to acquire customer AI agent platform Fin for $3.6B

Salesforce (CRM) is acquiring customer agent platform provider Fin for about $3.6B, subject to customary purchase price ...

CRM Stock Breaks Nine-Day Losing Streak — Salesforce Acquires AI Customer Service Platform For $3.6B

Salesforce entered a definitive agreement to purchase Fin, an advanced AI-powered customer support platform formerly known as ...
VentureBeat

Salesforce launches Service Cloud Voice, Einstein Voice Assistant, and Voice Skills

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