Oracle's new Fusion Agentic Applications for CX promise autonomous execution across sales, service and marketing workflows.

Oracle today announced Fusion Agentic Applications for customer experience (CX). The new agentic applications are powered by coordinated teams of specialized AI agents that are outcome-driven, ...

Oracle has unveiled new AI agents and generative AI capabilities to empower sales teams to accelerate sales processes and more meaningfully engage with customers. The new capabilities are part of ...

Today, Oracle launched its Commerce Cloud service, accessed and used through the Oracle Public Cloud. Oracle Commerce Cloud is designed to offer online merchants “simplicity, quick time-to-market and ...

Oracle held its annual Analyst Summit earlier this week and, yes, artificial intelligence, and particularly agentic AI, was front and center throughout the two-day event. But for me it felt a bit ...

Oracle Unveils Oracle RightNow CX Cloud Service Combined with Oracle Fusion CRM in the Cloud Customer Experience Capabilities Coupled with Sales Force Automation Help Companies Achieve Sustainable ...

Static maps can’t keep up. AI-powered systems are turning customer journeys into live, continuously optimizing operations.

Oracle has updated its Unity Customer Data Platform (CDP) with new features to help enterprises improve customer experience and engagement, and optimize marketing spend. The latest updates made to ...

The fall event season advanced the AI conversation, but burning questions remain. Enterprise AI is pushing ahead - not by idealizing stand-alone LLMs, but by constraining LLM architectures into ...