The following four case studies look in depth at the challenges faced by knowledge management officers (KMOs) across various headquarters. In each case, the KMOs exercised exceptional staff officer ...

Document management systems are often folded into larger platforms that handle workflow, portals and other practice management needs. But document management systems are the place where the most ...

In the world of different management techniques and methodologies, Hoshin Kanri stands out. A Japanese management style, Hoshin Kanri, is no doubt a game changer. For any organization, Hoshin Kanri ...

An icon in the shape of a lightning bolt. Impact Link If you attend business school, you can expect to read a lot of case studies. Professors love them because they offer real-world examples of why ...