Are you a good listener? Listening is hearing with focus and attention. A good listener is patient and respectful. They have empathy and curiosity, and they absorb what is being said. They maintain ...

Listening skills assessment is as important as technical skills assessment in many performance evaluations, particularly for those employees who deal directly with clients or the public. While it is ...

Can you lend me your ear? Most people believe they are good listeners without considering the important differences between hearing and listening. The ability to hear is typically innate, but the ...