As I said in previous articles, executives like to say they’re “integrating AI.” But most still treat artificial intelligence as a feature, not a foundation. They bolt it onto existing systems without ...

Among them is Ukrainian researcher Margaryta Volovikova, whose work focuses on understanding how systems shape human behavior in real operational environments.

The Board on Human-Systems Integration (BOHSI) brings together experts to improve understanding of how people and organizational systems interact with technology. It identifies critical issues in ...

Forbes contributors publish independent expert analyses and insights. I help executives track and innovate against business disruptions. The narrative around AI in the workplace has often been ...

There is a story being told about artificial intelligence (AI) that goes something like this: First, AI answered our ...

The Human and Sociotechnical Systems Research (HSSR) Program at NSI advances the scientific study and engineering of people interacting with technology. We design and evaluate systems that are ...

Warning: This graphic requires JavaScript. Please enable JavaScript for the best experience. Imagine you are redesigning your living space. You could hire an interior ...