The Consumer Contracts Regulations - which came into force on 13 June 2014 and implement the Consumer Rights Directive - give you rights when shopping online, so you’re covered if things go wrong. The ...

It also gives you certain rights as a consumer. Because the information in your credit reports is important in many ways, it's worth checking them periodically for any errors, which you can then ...

If you’ve had a damaged delivery or it didn’t arrive at all, your rights are protected by the Consumer Rights Act and the Consumer Contracts Regulations. Our guides can help you make a complaint.

Expert advice on what to do if you feel that you have been mis-sold a product on the phone Your Rights: Everything you need to know about the proposed new Consumer Rights Bill — Rip Off Britain ...