The Trump administration's rapid dismantling of the U.S. consumer protection watchdog will have broad implications for ...

It's the main U.S. agency tasked with overseeing the financial products and services used by everyday Americans. The CFPB's ...

Consumers frequently experience immersive service in health care (e.g., hospital stays, residential care), education (e.g., ...

Artificial Intelligence (AI) is revolutionizing the legal industry, streamlining processes, reducing costs, and improving ...

If President Trump is looking for a federal agency to abolish, he needs to look no further than the misnamed Consumer ...

From mislabeled allergens to major contamination scares, each incident was a reminder of how deeply food safety is woven into ...

Chinese e-commerce and fast fashion giant Shein is facing fresh scrutiny in the European Union in relation to consumer ...

Our Sustainability Tracker data on consumer concern about climate change and the responsibility they feel to reduce their carbon footprint.

Fraud now accounts for 40% of crime in England and Wales. However, in this era of strained public finances, and the often international dimension ...

How should hotels communicate their sustainability efforts without alienating customers? To find out, a study, published in ...