The vacationer returned home from their adventure at sea to discover $1,300 in cellphone charges awaiting their remittance.

That forced cruise lines to relax their dress codes on night one as sometimes passengers simply did not have their clothes to ...

Before sailing off into the sunset from Charleston for the final time this past weekend, the Carnival Sunshine had one final ...

The cruise line has confirmed what many cruisers have noticed, and it has tried to explain and justify why prices have gone ...

The cruise line absolutely forbids something some passengers like to do, and it has explained why certain menu changes were ...

Carnival’s brand ambassador John Heald defended the policy on Facebook, where countless “upset” and “disappointed” cruisers slammed the sudden change, calling it “outrageous,” “very frustrating” and ...

John Heald has offered his top new year's resolutions for cruisers that can help make every Carnival cruise a great getaway!

Carnival's Brand Ambassador has offered a glimpse into the past and a reason why formal shops are no longer onboard Carnival ...

Carnival Cruise Line fully embraces Christmas, but Brand Ambassador John Heald, a man who spends his whole day helping people, says there's one Christmas tradition he won't help with. In a very ...