Those problems and policies are not unique to Comcast. But with the company seeking to massively expand through a $45 billion merger with Time Warner Cable its customer service failures could ...

Cable giant Comcast Corp. is taking steps to reform its customer service. The Philadelphia company ... to how we respond to any issues,” Smit said. It has been a bruising summer for the nation ...

In aReddit post, the Comcast customer wrote that he had been ... suggest the company is doing more than paying lip service to fixing these issues. But it is hard to give the benefit of the doubt ...

He tried troubleshooting my issue, but when that failed he helped me schedule an appointment for a service ... one thing Comcast has figured out recently is that merely meeting customer ...

"Additionally, we will be reaching out to impacted customers to ensure their service issues ... reach our customer care representatives for assistance and we're really sorry," Comcast spokesman ...

Call customer service and ... and contact me when the issue is resolved; Well we are on month 3 of it and in fact it is getting worse. Second because we switched when Xfinity came to my area ...

Comcast’s reputation for customer service ... and you can fix your customer service problems. “Simplify pricing strategies instead of forcing people to threaten to cancel service just ...

To view local outages, visit the Xfinity service outage map and type ... tips in this guide help fix most Xfinity Wi-Fi issues. You can call customer support if your internet is still down.

Those problems and policies are not unique to Comcast. But with the company seeking to massively expand through a $45 billion merger with Time Warner Cable (NYSE: TWC) its customer service ...

In a Reddit post, the Comcast customer wrote that he had been ... suggest the company is doing more than paying lip service to fixing these issues. But it is hard to give the benefit of the ...