Those problems and policies are not unique to Comcast. But with the company seeking to massively expand through a $45 billion merger with Time Warner Cable its customer service failures could ...

As messaging apps become more prevalent for customer service inquiries, companies like Comcast are proactively following up with customers to ensure they've had a remarkable experience.

Cable giant Comcast Corp. is taking steps to reform its customer service. The Philadelphia company ... to how we respond to any issues,” Smit said. It has been a bruising summer for the nation ...

In aReddit post, the Comcast customer wrote that he had been ... suggest the company is doing more than paying lip service to fixing these issues. But it is hard to give the benefit of the doubt ...

Comcast’s reputation for customer service ... and you can fix your customer service problems. “Simplify pricing strategies instead of forcing people to threaten to cancel service just ...

Comcast acknowledged recent service disruptions for customers in a statement released Thursday. Skip to content. NOWCAST NewsCenter 5 at 5:30. ... Comcast acknowledges recent service issues ...

[br /][br /]"The problem is their customer service needs to be ... [br /][br /]Comcast says, "We have apologized to our customers and these issues have since been resolved to their satisfaction.

Those are the terms under which Comcast is able to be the sole cable provider to your town or county, and as such the local franchise has authority to help you out with customer service issues.

Comcast has pledged to get better, but progress is slow at best and problems keep cropping up. The company has been the center of numerous public relations disasters recently including one where ...

In a Reddit post, the Comcast customer wrote that he had been ... suggest the company is doing more than paying lip service to fixing these issues. But it is hard to give the benefit of the ...