Amazon has argued that it may re-charge a customer and reverse their refund if they did not send back the item, sent it back in bad condition or sent back an incorrect item.

Amazon customers have historically enjoyed fairly generous return policies. When one wants to return an item, they can simply ...

Amazon has begun issuing substantial refunds to customers for returns dating back to 2018, marking an unprecedented acknowledgment of systemic processing delays within the world’s largest online ...

Amazon is issuing refunds to some customers for returns sent back to the e-commerce giant, and some were returned years ago. The refunds are being offered after a "recent internal review" by ...

If the customer fails to return the item in a timely manner or if the item is damaged, Amazon can charge the customer. Although the case was filed in 2023, it has been circulating in federal court.

One customer, Steven Pope, founder of My Amazon Guy, a company that helps people sell products on Amazon, shared in a Linkedin post how much he would receive in a refund from a purchase years ago.

A customer on LinkedIn received a refund of $1,800 for a smart TV he bought seven years ago, and at least one customer's return apparently dated back to 2018. Amazon has not yet revealed how many ...

The packages reportedly arrived at her home ‘non-stop’ for about a year before Amazon picked them up this week ...

It's finally arriving after a long wait. Amazon is issuing refunds to a small collection of U.S. customers who had issues with returns in the past. One customer's return dated back to 2018 ...

Amazon does not disclose how many orders it receives, nor how many returns it fields in its financial results. Amazon's logo at a distribution center in Staten Island March 30, 2020, in New York.